When you use EpicCache, we may collect the following categories of information:
| Category | Examples | Required? |
|---|---|---|
| Account Data | Username, email address, password hash | Yes |
| Transaction Data | Order history, item type, price, delivery status | Yes |
| Payment Data | Last 4 digits, card type (full details handled by payment processor) | Yes |
| Game Identity | In-game username or account ID provided at checkout | Yes |
| Usage Data | Pages visited, clicks, session duration, device type | Auto-collected |
| Support Data | Messages, screenshots, and information you submit to our support team | When you contact us |
We do not collect sensitive personal information such as government IDs, biometric data, or precise location beyond country-level.
We use the information we collect to:
We do not sell your personal data to third parties. We do not use your data for targeted advertising on third-party platforms.
We will never sell, rent, or trade your personal information to advertisers or data brokers.
EpicCache uses cookies and similar technologies to:
You can control cookie behavior through your browser settings. Disabling cookies may impact certain features such as staying logged in.
We work with trusted third-party services to operate EpicCache, including:
Each third party is bound by their own privacy policies and, where applicable, data processing agreements with EpicCache.
We retain your data for as long as your account is active or as needed to provide the Service. Specifically:
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us via the Support page. We will respond within 30 days.
EpicCache is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately and we will delete it.
We implement industry-standard security measures including HTTPS encryption, hashed password storage, and access controls on our databases. While we work hard to protect your data, no method of transmission over the internet is 100% secure.
If you suspect unauthorized access to your account, contact support immediately.
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Significant changes will be communicated via email or a notice on the Service.
For any privacy-related questions or requests, reach out to us via the Support page. We take privacy seriously and aim to respond to all inquiries within 2 business days.
Your privacy is important to us. We will always be transparent about what we collect and why.